Life and Home Support Center

The goal is that you're completely satisfied with your purchase. If for any reason, you are not satisfied, simply return your purchase in its original packaging, with your original receipt/email confirmation within 30 days from the date of delivery. 

• Please examine the outer box and all contents immediately upon receipt for any signs of Wrong Item(s) Shipped/Defective/Damaged Item(s). 
• For claims, please e-mail Life and Home at sales@lifeandhome.com so that Life and Home can initiate the process. All claims must be initiated within 5 business days of delivery. 
• Defective/damaged merchandise can ONLY be replaced.
• Products must be in new condition in order to receive a refund.
• Shipping charges are not refundable.
• Life and Home will charge 10% restocking on power tools only! 
• Seasonal item cannot be returned.

Products come with a manufacturer's warranty. No other warranties are expressed or implied. For warranty service, you must contact the manufacturer's authorized warranty service station closest to you. This information is available either with the material shipped with the product, or from the manufacturer directly.

Due to varying item availability and warehouse locations, your items may be shipped separately when you place an order for multiple items. Life and Home will not charge you extra for split shipments.

"FREE SHIPPING" ONLY applies to select products and will only be shipped via Ground within the contiguous US ONLY. Alaska, Hawaii, APO, and PO Box will not apply for FREE SHIPPING. Alaska and Hawaii must be shipped Air or USPS. PO Box and APO must ship via USPS and additional charges might apply.

You may be able to cancel your order before it is released to the warehouse for processing. However, once an order is released to the warehouse for processing, it can no longer be canceled. Normally this occurs within 24 hours, but at times it can take into effect sooner. If a cancellation is needed, please contact customer service immediately and we will try their best to accommodate your request.

Once your order is placed, Life and Home can only make changes to it before it enters the processing system. This is usually occurs within one hour of placing an order. If a change to an order is needed, please contact customer service immediately and Life and Home will try their best to accommodate your request.

All orders that include a valid e-mail address will be sent an order confirmation of price (including shipping and taxes) by email, within one business day. This is usually followed by a shipping notification when the item is shipped. For most orders, the shipping notification includes ship date, carrier and tracking number (if applicable). 

Not responsibility to sell mispriced products or services. Your receipt of an electronic or other form of order notification or confirmation does not signify acceptance of your order, nor does it constitute confirmation of Life and Home's offer to sell. lifeandhome.com shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors or if shipping charges were miscalculated, lifeandhome.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, lifeandhome.com shall issue a credit to your credit card account in the amount of the charge.