Smiggle.com.au Support Center
Find Smiggle.com.au helps, faqs and knowledge base quickly
How Do I Use Afterpay Online at Smiggle.com.au?
- Add items to your shopping bag and checkout
- Select Afterpay as your payment method – you will be redirected to the Afterpay website
- Register or login to your Afterpay account and confirm payment
What Payment Options Does Smiggle Accept?
Accepted Payment Methods Online Credit Cards
- Visa
- MasterCard
- American Express
- Diners
Is It Safe to Shop At Smiggle Online?
The Smiggle Online Store uses the Global Sign security encryption method to ensure that your purchases are 100% secure.
What Happens After I Place My Smiggle Order?
Smiggle will keep you up to date on the progress of your order. You will be sent a confirmation email, which includes details of your order. Smiggle may get in touch with you to confirm the details of your order. Once Smiggle despatch your order they will send you a despatch email confirming details of your tracking.
Can I Change Or Cancel My Smiggle Order After I Click 'Place Order'?
Unfortunately, orders are unable to be changed or cancelled once you click ‘place order’. If you are unhappy with your purchase once you receive it, you can return or exchange it via the online store or your nearest Smiggle store.
How to Track My Smiggle Order?
Once your order has been despatched, you will receive an email containing your tracking number. Follow the link in the email and enter in the tracking number to track your delivery.
What is the Refund & Exchange Policy Of Smiggle?
In addition to your statutory rights, should you change your mind, Smiggle will happily provide an exchange or refund providing the following conditions are met:
- The items with the original receipt are returned within 14 days of purchase and;
- The item has not been used and is in original condition as purchased, including all packaging with original tags and labels attached.
Variation To Refund & Exchange Policy For Items Purchased With Afterpay
An item purchased online using Afterpay as tender can be (i) refunded by posting it to Online Store Returns/Exchange address or (ii) exchanged in store for product or a gift card. Gift cards will also be issued for any difference between the item exchanged and the amount originally paid. Smiggle is unable to issue refunds in store where Afterpay was used as tender. All refunds and exchanges are subject to our refund and exchange policy having been met.
Also, you can visit Smiggle.com.au Official Website to get more helps, faqs and knowledge base.
About Smiggle.com.au
Smiggle, the world’s hottest stationery brand, was born in 2003. The ultimate creators of colourful, fun, fashion-forward stationery. The first Smiggle store opened in Melbourne, Australia and word spread fast about the bright pens, notebooks and gadgets that filled a tiny, but very special place.
The concept took off and the company soon hit 20 stores, where it caught the eye of the Just Group - Australasia's most exciting fashion & apparel retailer. Smiggle joined the Just Group in August 2007 and has not looked back since!
In 2008 Smiggle jumped the seas and opened its first international store in New Zealand. In 2011 Smiggle expanded into Singapore, and in 2014 Smiggle opened its doors in the UK, and in 2016 smiggle says hello to malaysia and hong kong! It's all part of the grand plan to be the world's most exciting and famous stationery brand. Check out our store locations.