You are charged at the time of purchase, so you won’t owe anything in the store.
You will receive an email when your order is Ready for Pickup. Once you receive this email, your order is held for 14 before your order is canceled.
Copy of the receipt (email or paper are fine)
For convenience, you can place an order from Timberland.com and choose to have your order delivered right to your nearest Timberland® store (see below for list of participating stores).
Timberland doesn't ship directly to Canada at this time. Some of the Canadian customers do order from Timberland, and then use a freight forwarding service
Also, you can visit Timberland Official Website to get more helps, faqs and knowledge base.
Our unique culture and product designs are inspired by the rich New England heritage of our company. Everything we make, every store we open, every aspect of our business has been founded upon the outdoor lifestyle – whether that involves wooded trails or city streets – and a Timberland community that thrives on giving back.