What is the Return Policy Of 13to24 Shoes?

At 13|24, they greatly appreciate your business and they want you to be satisfied with your purchases. If you find it necessary to return an item, please follow the guidelines listed below.

• Returned items MUST BE UNWORN, CLEAN AND IN NEW CONDITION. Items MUST BE RETURNED IN THE ORIGINAL, UNDAMAGED BOX / PACKAGING.
• All items must be shipped pre-paid with a copy of the PACKING SLIP / RETURN MERCHANDISE FORM enclosed.
• Full Priced Items can be exchanged or returned for a full refund within 30 days of receiving the item.
• There are no refunds on sale items.
• There are no refunds on Gift Cards.
• All clearance FINAL SALE. This means no refunds, no website credit or exchanges.
• Step by step return instructions is noted on the Packing Slip inserted with your order. If you have any questions, you may reach us at sales@13to24.com.