zChocolat currently have two physical stores: a concession at Boutique Le Chocolat, City Walk, Dubai, and our factory store at Forcalquier, France. Other than these locations, the only way to purchase zChocolat's chocolates is through the website of zChocolat.
Always. When necessary, their packages are shipped with their international summer packaging, which guarantees that your chocolates arrive in perfect condition anywhere in the world. This packaging uses insulated containers and refrigerant packs to maintain an interior temperature between 15°C and 20°C (59°F and 67°F) until delivery, regardless of the outside weather and temperature. There is no action required on your part and this service is complimentary. If for any reason your chocolates are not delivered in perfect condition, zChocolat will replace your order immediately.
Yes, you may. Before payment, check the anonymous option and zChocolat will make sure your name does not appear on any of the documents accompanying your gift. If your gift recipient calls zChocolat, they will not reveal your identity unless you have instructed us otherwise.
The environment in which their chocolates are made may leave traces of nuts in all of their products. Therefore, zChocolat would not recommend any of their recipes for a recipient with nut allergies.
Only four chocolates contain gluten: number 8, number 19 and the Suprême and the zBars Dark and Milk. If you are sending chocolates to someone with an intolerance to gluten, please make sure that you select a personalized assortment and leave out these 3 recipes.
In zChocolat's recipes they use: cocoa paste, sugar, cocoa butter, hazelnut, cream, nuts, whole milk powder, skimmed milk powder, unsweetened semi-skimmed milk, natural vanilla flavoring, butter, Bourbon-Vanilla bean, water, glucose syrup, almond, peanut, pistachio, coconut purée, grated coconut, salt, coffee from Kenya, coffee Maragogype, raspberry purée, sesame, instant coffee, marzipan, chlorophyll, splits of thin pancakes, mango, natural flavoring of lavender, barley malt, violet flavoring, yellow lemon zest, yellow lemon juice, passion fruit purée, coriander, orange juice, orange zest, wheat flour, margarine, soya lecithin, sorbitol, dextrose, and pectin.
zChocolat recommends that you consume your chocolates within the first three weeks after delivery to guarantee optimal taste. Your chocolates should be stored in a cool, dry place (for example, an air-conditioned room is perfect) where the temperature is between 18°-20°C (55°-70°F). Avoid storing the chocolates in the refrigerator as this can spoil their delicate flavor or alter the creamy texture of their fillings.
Also, you can visit zChocolat Official Website to get more helps, faqs and knowledge base.
In November 1999, I set out to develop a brand of extraordinary chocolates unlike anything else currently on the market. From the beginning, all natural high-quality ingredients, impeccable flavors, and uncompromising standards were top priorities, leading me to seek out master artisan and World Champion Chocolatier Pascal Caffet to help create a line of gourmet chocolates that quickly earned the respect of chocolate lovers around the globe. Making the finest French chocolates available was only the beginning, though. A flair for sophisticated packaging and an emphasis on product customization has helped zChocolat earn the devotion of over 180,000 customers worldwide and established it among a select group of ultra-luxury brands available in over two hundred countries.
Despite its impressive growth, zChocolat has consistently maintained its commitment to both quality and customer service. All logistics and customer service continue to be executed by zChocolat employees located where it all began, in the South of France. Order preparation, fulfillment, Web development, customer service, marketing and institutional sales departments are performed in Forcalquier, in Alpes-de-Haute-Provence. This site is equipped with state-of-the-art industrial laser and printing technology, facilitating on-demand customization while still allowing same-day shipping. As the culminating member of the alphabet and the numerical representation for the infinite range of whole numbers, the letter Z has always been a fitting symbol for a company committed to pushing the boundaries of conventional chocolates. From the sweet-salty combination of caramel and hazelnuts in the signature recipe that started it all, to the long list of cutting-edge confections regularly being added to their catalogue, zChocolat delivers what no other brand can – chocolate perfection with pure French savoir-faire.