Exchanges will be treated the same as a return and will follow the same guidelines. Upon receiving your return items, we will issue you store credit in the form of a gift card for you to place an order on the item you wish to exchange for. Please note you are responsible for all additional shipping charges.
Beyond Polish suggests you check your local post offices because sometimes they hold the package.
If you are still having trouble locating your package, please email Beyond Polish and they will help resolve the issue.
Please verify your address before placing your order. Beyond Polish will not be responsible if the address you provided is undeliverable and return back to us. If the package is return back to us due to "undeliverable address", Beyond Polish can re-ship your package at your cost.
Once your order has been shipped, you will receive an automated email with your tracking information.
You can also verify this information by visiting our website and logging into your account to view your order details.