Can I Cancel My Order At TicketCity?

Related FAQ

• If Part Of My Event is Cancelled, Will I Get a Refund?

  No, if your event is only partially cancelled, or if a performer, artist, or player is unable to perform, you will not receive a refund. TicketCity will operate off venue refund policies for partially cancelled events.

• If My Event is Cancelled, Will I Get a Refund?

  If you event was entirely cancelled, you are eligible to receive a refund under the refund policy stated in Terms of Use. If your event is only partially cancelled, or if a performer, artist, or player is unable to perform, you will not receive a refund.

• If My Event is Rescheduled, Will I Get a Refund?

  No, for rescheduled events, you are not eligible to receive a refund as your tickets are valid for the rescheduled date.

• What is TicketCity's Refund Policy?

  A full refund of the purchase price will be provided upon confirmation of a cancelled event. To qualify for a refund, you must return your tickets as soon as possible, but in all cases, within ten (10) business days after you are offered a refund. No refunds will be given witho…