The Doctorinsoles I Purchased Aren’t Working for Me. Can I Return Them?

Related FAQ

• Are Doctorinsoles Doctor-backed?

  Yes! DoctorInSole is doctor-designed and has the endorsement of doctors across the globe. Stay tuned to see some clinical studies of products in the months to come.

• Can I Trim My Orthotics?

  DoctorInSole's insoles are constructed to fit your regular shoe size, which will provide a proper fit for your shoe. Should trimming be required, our products can be trimmed to fit your shoe. Use your shoe's insole as a guide for trimming for the most accurate fit. If you typic…

• What is Doctorinsole Customer Satisfaction Guarantee?

  DoctorInSole stands behind their products and always guarantee them to be free of defects in materials and workmanship. DoctorInsole will replace or provide a credit for any product proven to be defective based on proper use and reasonable time frame. DoctorInSole guarantees th…

• When Should I Replace My Orthotic Insoles?

  DoctorInSole recommends replacing your orthotic insoles when you begin to notice a decrease in comfort or support. The life of the product can be affected in ways such as activity, usage and foot structure. Under normal, casual wear, your DoctorInsoles should last 6 months or l…

• Can My Doctorinsoles Be Transferred From Shoe to Shoe?

  DoctorInSole suggests initially keeping the orthotic insole in the original shoe while it conforms to your foot. If you choose to transfer it to another shoe, DoctorInSole suggests it be a similar style of shoe (for instance, if you’re using the FitStep in a sneaker, transfer i…