What is About Returning an Item Or Order Policy?

Please contact Cymax within 30 days of receipt of the item by logging into “My Account” to file a return request. An RMA Number (Return Merchandise Authorization) will be provided from the manufacturer and a return address and full return instructions will be provided will allow you to pick a suitable carrier and return the item back to the manufacturer. This process usually takes approximately 5-7 business days. Returned items without an RMA number will generally be refused by the return warehouse and credit will not be processed.

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