A shipping confirmation e-mail with tracking information will be sent to the e-mail address listed on the order once the items have been prepared for shipment. Shipping confirmation e-mails are sometimes caught by spam/junk mail folders so please add culturesforhealth.com to your list of safe e-mail addresses.
Please enter your shipping information carefully. Packages that must be reshipped due to faulty addresses will be assessed a second delivery charge.
Once an order has been delivered to the shipping carrier, Cultures for Health is no longer responsible for the contents. We encourage customers to use the tracking information provided to them to track shipments and retrieve their items promptly. Please note, starter cultures and some cheese making supplies (e.g. rennet) are sensitive to high temperatures. Please remove these items from the mailbox promptly and store them in the refrigerator or the freezer.
Cultures for Health accepts Visa, MasterCard, American Express, Discover, as well as Paypal accounts.