For every 200 points you collect, you will earn a $10 voucher.
If you'd like to cancel your order or an individual item please call our customer service number on 1-877-407-4675 as soon as possible, Simply Be is open 7 days a week, 7am-11pm EST. Unfortunately, it is not possible to cancel orders through the website.
Simply Be will do what they can to accommodate your request, but please note that their systems are designed to get orders on their way quickly and efficiently. Therefore, Simply Be cannot change or cancel an order once it has entered the shipping process.
If your cancellation or change request is received after the goods have entered the shipping process, they will be shipped and charged. They will, however, be subject to our normal FREE returns policy described above should you wish to return them.
Please note: If you cancel an item that qualified you for a promotion or special discount, you may no longer receive that discount or promotion. Where Simply Be notify you that items are backordered or will be delayed in delivery, your cancellation rights will be specified in their communications to you.
Yes, Simply Be does deliver to P.O.Boxes.
Standard Untracked parcels will not require a signature. DHL parcels will require a signature. If you are not going to be in to sign for a parcel you can arrange with DHL via the On Demand Delivery link to have it delivered to a safe place or alternative address.
Simply Be ships to addresses throughout the Continental United States.
You will receive an email confirmation when any items from your order have been dispatched and you can check on the status of your order by logging into the Simply Be website and checking the 'Order History' area in 'My Account'.
Dependent on stock availability, some items within your order may be delivered separately.
The payment transaction for your Simply Be order will appear as ‘Speciality Home Shopping (US) Limited’ – this is trading name.
Simply Be can process payments using Visa, MasterCard, American Express, PayPal and the Simply Be ‘Be Card’.
Simply Be's advertised items sell out very fast so that may be why they are not available!
Please ensure you are entering the item number correctly.
An item number is 7 digits long (e.g. AB123CD). Simply type the number into the search box and click the search button. A page showing all the details of your item should be displayed. If you are told your item number is incorrect, check that you have typed in all 7 digits correctly, and that you have not substituted the letter I for the number 1, or the letter O for the number 0. If you still cannot find the item, you could try a keyword search instead.
The search facility can be found at the top of every page of the site, and allows you to search for an item using a keyword or item number.
An item number is 7 digits long (e.g. AB123CD) and can be found when you are looking at an item on the website, in the catalog or in a leaflet or advert. Simply type the number into the search box and click the search button. A page showing all the details of your item should be displayed. If you are told your item number is incorrect, check that you have typed in all 7 digits correctly, and that you have not substituted the letter I for the number 1, or the letter O for the number 0. If you still cannot find the item, you could try a keyword search instead.
The search is not case sensitive so you can include lower as well as upper case letters in the search.
Yes, your email address is your unique user name when logging into your account. By providing your email address Simply Be can also send you important updates about your order.
Yes, to place an order with Simply Be you need to create an account. If you haven’t already done this when you go to checkout, you will be prompted to. Creating an account means that you can store your billing address, multiple shipping addresses, check your order status and receive exciting updates from Simply Be.
Your account will be protected by a password created by yourself – keep this safe! All passwords need to be a minimum of 6 characters, maximum of 20 characters. This should include at least 1 uppercase letter, 1 lowercase letter and 1 number.