Refund Policy for Movie Tickets
Unfortunately, Way.com can’t issue any refunds for movie ticket orders that have been processed. If you ordered the wrong movie tickets, please call Way.com right away before they process the order. If Way.com can’t give you a refund because the order has already been processed, don’t worry! You can contact the theater directly and, in most cases, they will honor the tickets for a different show or a different time!
Refund Policy for Purchases other than Movie Tickets
Way.com is a marketplace that allows vendors to market their services and products. In the event that a service or product was unsatisfactory in any way, please Contact Way.com and they will work with you and the vendor to generate a refund (full or partial) as agreed in the User Agreement.
The detail steps are offered as follow:
Please be sure to check the fine print of your order. If the restrictions that the merchant has imposed on your order are not stated in the fine print, Contact the Way.com with your concern and they will make sure your issue is resolved.
You can refer to the following steps: