Unfortunately, Converse.com does not exchange product bought on Converse.com. Converse is happy to accept your return through their returns process and you will be able to re-order at your convenience.
Currently, billing and shipping addresses must be within the EU and more specifically within these countries: UK
Ireland
Germany
Austria
France
The Netherlands
Belgium
Luxembourg
Denmark
Finland Spain
Portugal
Italy
In most cases, Converse.com orders can be returned for any reason within 30 days of the delivery date. If it's been more than 30 days, you can still return your order for a full refund if the product is unused. Some restrictions apply: Some Converse products have specific …
Converse ships your order with a return label in the box. If that return label cannot be used because it got damaged or lost please Contact Converse in order to send you a new returns label.
Free delivery is available for all Converse.com orders with a merchandise total equal to or more than the value for each country listed below. Converse free delivery is automatically applied during checkout for all qualifying orders. Please note that the following postalco…