Can I Return the Items That I Order From This Website to a Jewellery Store?

Related FAQ

• Are Hot Diamonds Products Conflict Free?

  Hot Diamonds guarantees that the diamonds used in all Hot Diamonds jewellery are purchased from legitimate conflict free sources, in compliance with the Kimberley Process and associated United Nations resolutions. Hot Diamonds supports the Kimberley Process Initiative to e…

• Can I Purchase a Single Earring On the Website?

  Unfortunately, women's earrings are only sold in pairs. Men's earrings, however, are always sold singularly.

• How Do I Know That Hot Diamonds Have Received the Order That I Have Placed?

  When they receive your order, Hot Diamonds will e-mail you an order confirmation message. This can be considered assurance that Hot Diamonds have received your order, and that your order will be processed accordingly.

• If I Order Something Today, When Will It Be Dispatched?

  Same Day Dispatch: All items with a 'same day dispatch' message on website, will be dispatched on the same day that you order, provided that you place your order before 2PM (Monday to Friday excluding bank holidays). If you place your order after 2PM, Hot Diamonds will en…

• How Should I Care for My Hot Diamonds Jewellery?

  Careful handling of your Hot Diamonds product will be rewarded with many years of enjoyment. Finger marks and the dulling caused by day-to-day wear can be removed by lightly polishing with a microfibre cloth. Please note: Excessive rubbing may damage the protective coatings app…