Careful handling of your Hot Diamonds product will be rewarded with many years of enjoyment. Finger marks and the dulling caused by day-to-day wear can be removed by lightly polishing with a microfibre cloth. Please note: Excessive rubbing may damage the protective coatings app…
Unfortunately, all retail stores that stock Hot Diamonds products are independent from Hot Diamonds Group, and consequently will not be able to handle returns under any circumstances.
When they receive your order, Hot Diamonds
will e-mail you an order confirmation message. This can be considered assurance that Hot Diamonds
have received your order, and that your order will be processed accordingly.
Visit the Contact Us section of our website, where you can e-mail helpful customer services department. Alternatively, call Hot Diamonds
free on: 0800 0234481 (Monday to Friday - 9AM to 5PM).