How Do I Return an Item I Have Purchased?
Contact customerservice@effyjewelry.com or call 1-877-ASK-EFFY to obtain an RMA number (Return Merchandise Authorization). Once approved, you will receive an e-mail containing your RMA number, along with packaging and shipping instructions. For your protection, Effy Jewelry recommends shipping returns insured using FedEx, UPS, or USPS Express or Priority Mail. Return shipping costs are the responsibility of the customer. For orders originating in the U.S, the return, Effy Jewelry offers free returns. The package will be returned to its original sender if the RMA number is not included on the box or if the package has been damaged or tampered with.
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