How to Receive My Order?

Different delivery addresses depend on different shipping method.

The Priority is direct mailing and standard flat shipping:

Parcels are usually delivered to your mail box or local post office.

If you missed the parcel. First: check in your mail box. Second: go to the local post office with the tracking number, order number and the recipient's name.

Expedited Shipping Service (DHL, UPS, TNT, FEDEX...):

The Parcels are usually delivered to your home and the shipping list must to be signed by the receiver.

If you missed the parcel. First: contact your neighbors or family members to make sure nobody took your parcel. Second: check it in your local shipping company. Third: go to the post office with your tracking number and the recipient's name to pick up the parcel.

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