I'm Having Issues While Trying to Complete My Order. What Should I Do?

If you are experiencing any type of issue (such as an error message or a page stating to please contact Customer Service), or if you would like to place the order by phone, please contact Customer Service at 1-800-342-6663 and a representative will gladly assist you Monday - Friday 8am to 9pm EST.

Related FAQ

  • How Long Will My Refund Take?

    Refunds to a credit card, debit card or PayPal Credit are processed upon receipt within 2 business days. They are then forwarded to the appropriate bank for posting. Posting to your account may take 10-14 business days. If the refund is not processed to your account after 14 da…

  • How Can I Track My Order When the Order Shipped?

    If you placed an order while signed into your littmanjewelers.com account, you can track your order by signing into My Account/Sign In. While in My Account, click on My Orders. The tracking number will be available if your order is in "Shipped" or "Completed" status. You can tr…

  • Can I Take My Item Back to the Store for Exchange/return?

    Yes. All Fred Meyer Jewelers and Littman Jewelers will accept returned merchandise purchased from "littmanjewelers.com" within 60 days of when the order was placed*. Items may be exchanged at a store location within 90 days.With the exception of unmounted diamonds and purchases…

  • When Will I Receive My Order from Littman Jewelers?

    Orders are processed Monday through Friday. If you place an order on a Holiday, Saturday or Sunday or after the cutoff on a regular business day, your order will be processed the following business day.Orders received by 9am Pacific Time will begin processing the same day*Order…

  • I Want My Order Delivered On Saturday, What Should I Do?

    Please note that FedEx 2 Day and FedEx Standard Overnight do not include delivery on Saturday.Orders received by 9am Pacific Time will beginnig processing times for you.

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