If Part Of My Order is Out Of Stock, Do I Have to Pay an Extra Delivery Charge When It's Sent to Me at Thompson & Morgan?

Related FAQ

• Will I Receive a Confirmation Of My Order?

  If, when placing your order, you provide Thompson & Morgan with your email address you will be sent an email confirming your order has been received. This will confirm product details, delivery address, delivery instructions and anticipated delivery dates.

• How Long Can the Plants Stay In Their Packaging?

  Thompson & Morgan would recommend that all products are potted on as per the cultural instructions provided. However, any product provided in a tray, can happily be kept for up to 2 weeks as long as they are watered lightly and kept in the light, away from extreme temperatu…

• I Have Not Yet Received My Order, When Will It Be Despatched?

  Thompson & Morgan aims to have all orders despatched within the month advised at the time of placing your order. Please note that deliveries will be sent throughout the whole of the advised month. If for any reason they are not able to fulfill these promised dates, Thompson…

• How Should I Look After My Plants In the Winter?

  All plants vary depending on variety, whether they are perennial or annual and whether they are hardy. Again, all specific advice is provided in the individual cultural instructions provided.

• I Am Unable to Log On to the My Orders Facility Online

  To have access to the My Orders page, please ensure that you register an email address with Thompson & Morgan. If this is the case, please enter the details as they appear on your account.