What Can Cause My Order to Be Delayed from Saucony ?

Related FAQ

• If I Change My Mind Can I Cancel Or Change My Order?

  Saucony's goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled or changed. You may always return the item once you receive it and return shipping is free.

• My Order Was Not Processed and There is a Charge On My Account. When Will the Charge Be Removed?

  If you used a credit card or debit card, the charge you see is actually a pre-authorization hold. This is a temporary electronic authorization. The card will not be charged unless the order ships. If you did not complete the order, the hold will drop off your account according …

• If I Order Shoes, Apparel and Accessories Will Saucony All Ship Together?

  Shoes are shipped separately from apparel and accessory items as they require special handling. Saucony offers free standard shipping on all orders. If you select expedited shipping, you will not be charged additional shipping fees on these items.

• What Methods Of Payment Does Saucony.com Accept?

  Saucony currently accepts the following forms of payment:American ExpressMasterCardDiscover CardPayPal (Must be a U.S. account)Saucony Gift Cards and Saucony EcardsPre-paid gift cards: Visa, MasterCard, American Express

• How Long Does It Take for Me to Get a Refund?

  It may take 7-10 business days for your return to reach the return center. Once it is received and inspected your refund will be processed and automatically applied to your original method of payment. Please note that depending on the credit card company, it make take additiona…