How Long Does It Take for Me to Get a Refund?

Related FAQ

• How Long Does It Take to Process and Ship My Order from Saucony ?

  The time it takes for you to receive your order will depend on your location, the item(s) ordered, and the shipping speed you selected. All shipments take place in two stages: processing and transit.

• What Can Cause My Order to Be Delayed from Saucony ?

  There are several reasons why an order might be delayed. Typically, delays result from order-related data discrepancies. For instance, if the billing information you provide does not match what your bank has on file (including address and telephone number), your order may be de…

• If I Order Shoes, Apparel and Accessories Will Saucony All Ship Together?

  Shoes are shipped separately from apparel and accessory items as they require special handling. Saucony offers free standard shipping on all orders. If you select expedited shipping, you will not be charged additional shipping fees on these items.

• My Order Was Not Processed and There is a Charge On My Account. When Will the Charge Be Removed?

  If you used a credit card or debit card, the charge you see is actually a pre-authorization hold. This is a temporary electronic authorization. The card will not be charged unless the order ships. If you did not complete the order, the hold will drop off your account according …

• What Methods Of Payment Does Saucony.com Accept?

  Saucony currently accepts the following forms of payment:American ExpressMasterCardDiscover CardPayPal (Must be a U.S. account)Saucony Gift Cards and Saucony EcardsPre-paid gift cards: Visa, MasterCard, American Express