Not satisfied? There are 3 ways to return or exchange at 4WheelParts. Choose from the simple options listed below that best meets your needs.
For a standard return or exchange, download and print a Return Goods Authorization Form. Follow the easy instructions on the form and return it with your merchandise. For any questions you may contact our customer service department at (877) 474-4821
It doesn’t matter if you purchased your merchandise from our web store, by phone or from one of our stores, simply visit one of our 70+ 4 Wheel Parts stores nationwide, with your original invoice to receive fast, courteous exchanges or returns service. This will save you the cost of returning the merchandise to one of our warehouses. Questions? Contact the retail store nearest you at (844) 276-6892 OR Find your store here.
Are you in a hurry for your new merchandise? No problem; choose our Rapid Xchange program. Simply call our sales department at 877-474-4821, prompt “2”, and they will place your order for the new merchandise right away. Even though they will need to charge you for that entire order, we will be happy to credit you back for the returned merchandise once we receive and inspect the original product. Shipping charges will apply to exchanges.
If you are returning merchandise within 30 days from the date of receipt, and the item has not been installed, modified and is complete, you may return all or part of the order to receive a full refund for the original purchase price of the product. Original shipping, return shipping and handling costs are non-refundable. If you are returning merchandise after 31 days, a 15-30% restock fee will apply and store credit will be issued for the balance. No returns will be accepted on merchandise after 90 days.