Why is My Order Still "Processing"?

Zulily searches far and wide to find great deals! Getting the goods Zulily finds into your hands requires a few steps. When you order, the brand ships your item to Zulily first, so they can inspect the quality. Zulily also gathers all your items into one package to keep the shipping & handling cost low. That's one way Zulily is able to offer such great deals! 

Related FAQ

  • What Payment Methods Does Zulily Accept?

    Visa, MasterCard, Discover and American Express PayPal ApplePay MasterPass Visa Checkout zulily gift cards Store credit

  • I Placed an Order. Can I Change the Payment Method?

    Zulily is usually able to change the payment method if the order has not already been invoiced. Please contact the Customer Service team as soon as possible to see what options are available.

  • Will My Entire Order Be Shipped In One Package?

    Usually, yes, your entire order will ship in one package. However, your order might include items that originate from different locations. When that’s the case, multiple packages may ship to fulfill a single order.

  • A Product I Want is Sold Out. Can I Still Get It?

    When you see something you love that's not available, click the "notify me" link and Zulily will send you a message if that item returns. Occasionally Zulily is able to secure more inventory during an event. When that happens, Zulily will post a note on their homepage in additi…

  • Do Zulily Charge Sales Tax?

    Yes, in WA, NV, OH, PA, NY, CA, and SC. We're required to charge sales tax in any state where Zulily has a physical presence.

Hot Promotions From Zulily

  1. Sale70% Off

    UP TO 70% OFF Steals On Chic V-Neck Dresses

  2. Sale60% Off

    UP TO 60% OFF All-New Wrap Maxi Dresses

  3. Sale70% Off

    A Fresh Take on Handbags! UP TO 70% OFF

  4. Sale65% Off

    Up to 65% OFF the Beautiful Basics Boutique

  5. Sale60% Off

    Up to 60% Off UV Protection for Kids

  6. SaleStart at $20.00

    Women's Apparel Under $20

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