eLuxury Supply has a 30 day return/exchange policy for all of their products, with the exception of their line of mattresses, which have a 120 night trial period.
eLuxury Supply ships to almost every country in the world for select products. Some larger items (furniture, mattresses, platform beds) eLuxury Supply is unable to ship outside of the United States.
To check your order status, first login to your account, then go to your account dashboard. From there you will see a list of your orders and their current status. If you have further questions, please contact customer service team.