Coupons can be redeemed during checkout in the ‘Avail Offers & Coupons’ section in the bag.
You can also select coupons in the product details page if there are any product specific offers running.
If you have a special one time use coupon, you can apply them during checkout in the ‘Avail Offers & Coupons’ section in the bag.
If the coupon is a multi use coupon, it can be reused. However single use coupons cannot be reused in case your order is cancelled.
Once you cancel an order, your refund will be processed in 7 - 12 working days depending on the payment mode you chose.
Unfortunately this is not possible as the order processing happens as soon as you place an order. However you can cancel the order as long as it has not been picked up by delivery executive and place a new order with the correct size.
You can cancel your order as long as the order has not been picked up from the store by delivery executive. Gofynd doesn’t charge any cancellation fee.
Unfortunately, the delivery dates mentioned in the app/website are the fastest Gofynd can deliver a particular order.
Although Gofynd strive for 100% on time delivery, delays happen sometimes due to unforeseen circumstances at delivery team’s end. If you haven’t received any communication from Gofynd regarding a late order for more than 48 hours, feel free to raise a ticket through the app/website or mail Gofynd at [email protected]
You can check the status of your order in the My Orders section. Gofynd constantly update the status of your order and notify you via the app, email or SMS in case of late deliveries. If you haven’t received any communication from Gofynd regarding a late order for more than 48 hours, feel free to raise a ticket through the app/website or mail Gofynd at [email protected]
Unfortunately you cannot change the delivery address after placing an order through app or website. However if your order is still in the processing state, you can cancel the order and place a new order with the new address.
If your payment fails, you can complete the order with the Auto COD option or retry the payment using a different payment method.
Fynd supports all major payment options listed below
Note: Gofynd does not support Cash on Delivery.
Refunds usually take 7 - 12 working days to process. You will be intimated of any delays in the refund process through app/website and emails. However if you think your refund is delayed beyond 12 working days without any intimation from side, please email Gofynd regarding the same.
If the coupon you used was a one time use coupon, you will not be able to use it again, however if it is a multi use coupon, you can use it as many times as you want.
Fynd delivers your order from brand stores near you. Although Gofynd aim for 100% fulfilment, sometimes products go ‘Out of Stock’ in the store forcing us to cancel your order.