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Ninecolours FAQ

What Should I Do If My Ninecolours Payment Fails?

Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords. If your payment still fails, you can use the Cash on Delivery (COD) payment option on the payment page to place your order. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 business days, after Ninecolours receive a confirmation from the bank.

How Can I Pay for My Order At Ninecolours.com?

Ninecolours supports the following payment options at Ninecolours.com: 

  • Cash On Delivery (available in select pin codes)
  • Credit Card
  • Debit Card
  • Net banking
  • PayPal
  • PayU, Paytm & Mobikwik Wallet
  • Bank Transfer/ Cheque/ Demand Draft

Does Ninecolours Provide Margin In Your Garments?

Ninecolours provide +2inches margins for future alteration possibilities in Customizable and Semi Stitched products.

What is the Meaning Of Semi-stitched Blouse?

Semi-stitched means half stitched blouse in which styles has pre-defined sleeve length, dress length, sleeve style, neck depths and neck styles. In these dresses, the only thing left open is side seams, which can be adjusted as per the bust size.

What is the Meaning Of Semi-stitched Lehenga Choli?

Semi-stitch means half stitched lehenga choli which have pre-defined neck styles, sleeve style, lehenga style, sleeve length, neck depths and outfit length. In these types of dresses the only thing left open is only side seams, which can be adjusted as per the bust size.

What is the Meaning Of Semi-stitched Salwar Kameez?

Semi-stitched means half stitched suits in which styles have pre-defined sleeve length, dress length, sleeve style, neck depths and neck styles. In these dresses, the only thing left open is side seams, which can be adjusted as per the bust size. 

The bottom for semi stitched Salwar Kameez comes as fabric, which can be stitched as per customer’s specifications.

How to Wear a Pre-stitched Saree?

Pre-stitched Saree means the Saree is ready pleated and the petticoat is already stitched inside it you just have to wear the Saree like a lehenga and then put the pallu part of it. Petticoat is an inner worn inside the Saree from waist to bottom, it is made from a non slippery fabric and it helps to drape the Saree with proper fitting. 

What is the Meaning Of Unstitched Fabric?

Unstitched Fabric means the fabric will have to be stitched to make it ready to wear. Customers can get the fabric stitched by opting for custom stitching services. Customers can also get the outfit stitched on their end as well.

What is the Difference Between Unstiched and Semi-stitched?

  1. Semi-stitched means half stitched dress in which styles has pre-defined sleeve length, dress length, sleeve style, neck depths and neck styles. In these dresses, the only thing left open is side seams, which can be adjusted as per the bust size. 
  2. Unstitched means the dresses will have to be stitched to make it ready to wear. Customers can get the dresses stitched by opting for custom stitching services.

What is the Meaning Of Ready to Ship?

Ready to Ship means the items which are ready to be dispatched within 24-48 hours of order confirmation. It takes around 3 - 5 business days to deliver the order to your shipping address depending on the location of delivery and import norms. ( * Ninecolours need additional 3-5 days if your order has to be custom stiched as per your specification.)

Can Billing Address and Shipping Address Be Different?

Billing and Shipping address can be different. The billing address should match the on record address of the respective bank or credit card company where as shipping address may vary.