Can I Return & Exchange Items At Artscow?

ArtsCow offers 30 days guarantee on all products. If you would like to return or exchange an item, please contact Artscow for a request form. Fill out the form and Artscow will instruct you on how to send the item(s) back. Please keep in mind that shipping charges are not refundable.

Related FAQ

  • How to Track My Artscow Order?

    If you have upgraded to Registered Airmail or if your order is shipped via FedEx, you may track the shipment using the tracking link provided in your order invoice. An email notification will generally be sent to you in 24 hours of the tracking number of your order.

  • What is Secure Ordering?

    The confidentiality of your financial payment information is our first priority at ArtsCow. Artscow will collect payment through Paypal where you can pay using your own Paypal account or by credit cards. Paypal is one of the fastest and safest ways to send and receive money and…

  • How to Redeem Coupon Code?

    Add items to your cart and proceed to checkout. Enter the coupon code into the Coupon/Gift Certificate Code field and click "Apply". If the code is valid, the discounted price will be displayed within the order summary.  Either a coupon code or free credit can be applied o…

  • Can I Redeem Free Credits?

    If you are a new member, you will find free credits for various items already added to your account. Occasionally credits will also be given out to all members through promotional events in which a specific code will be provided and has to be manually validated on the Credit &a…

  • Can I Preview Some Products?

    Please note that product previews simulate the actual product to give you a better overall impression of your designs. They are for reference only and the actual products may vary from preview. 

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