You can contact customer service toll free at 1-877-838-6437 from Monday through Friday 9:00am to 5:00pm PST. Etnies can also be reached by email at onlinestore@etnies.com. If you do email Etnies, please make sure to provide us and exact list of the items you are trying to orde…
International orders will be shipped through a third party company etnies.com works with called BorderGuru. BorderGuru will handle the shipping and customs clearance for your etnies.com order. BorderGuru will provide the customer with a quote for duties and taxes in the etnies.…
YES, the customer is responsible to pay for the duties and taxes during the checkout of your online order on etnies.com. Duties and taxes are calculated by BorderGuru during the checkout process of etnies.com. Duties and taxes must be paid at the time of checkout.
Once your order is shipped out, you will receive an order confirmation from etnies.com with the tracking information. Once you click the tracking it will take you to BorderGuru’s website with shipment details. Orders are estimated to arrive within 7-14 business days. Etnies doe…