How Can I Track My Menkind Order?

Related FAQ

• Do I Have to Pay for My Returns?

  Wherever possible, Menkind will try to ensure that all returns made for items bought online for UK delivery have a FREE returns label, so it shouldn’t cost you anything at all. Just fill in your order details through Royal Mail to create a free label, pop the item in the post a…

• Can I Change My Delivery Address At Menkind?

  If you need to change your delivery address, please contact customer services immediately and Menkind will try to amend your order, although this can not be guaranteed.

• What If I’m Not At Home to Accept My Delivery?

  Don't worry! Here's some info to help put your mind at rest: Express Delivery - DHL and DPD offer various options for you to choose from! Often they will automatically try to deliver your parcel the next day if no one is home. There are also options for you to select a nei…

• How Much Does It Cost to Deliver Personalised Items?

  Delivery for personalised gifts is £5.00. Personalised gifts are created and sent direct to you by the manufacturer within 5-10 working days. If your order contains any other items which are not personalised, these will be sent Tracked delivery at no extra cost.

• What's the Christmas Gift Returns Policy?

  To give you peace of mind, every gift purchased between 1st November and 24th December can be returned for an exchange or credit via gift card up to 25th January in the following year. Items must be returned unused, in pristine condition and with proof of purchase. This exclude…