How to Contact Kendra Scott?

  • Phone: 866-677-7023
  • Mail: service@kendrascott.com 

Related FAQ

  • What is the Shipping Information Of Kendra Scott?

    Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 2-5 business days once credit card authorization and verification have been obtained. Orders placed on Saturdays and Sundays will begin processing the following business day. All custo…

  • What is the Jewelry Repair Policy?

    If within one year of the original purchase date an Iconic Celebration piece fails during normal use because of a defect in material or workmanship, Kendra Scott will repair with like quality materials at no cost. If an Iconic Celebration piece is damaged after the first year, …

  • How Long Does It Take to APO/FPO/DPO Military Addresses?

    All shipments to APO, FPO, and DPO addresses are sent via USPS Parcel Select. Due to military handling time, delivery to some destinations may take up to 45 days. 

  • How to Track My Order At Kendra Scott?

    When your order is ready to be shipped, you will receive a shipment confirmation e-mail. To track your order, visit the My Account section on Kendrascott.com, login, and refer to your recent orders. 

  • Does Kendra Scott Offer Free Gift Wrap?

    Customers can receive free gift wrapping on all online orders. Any order containing a gift message will be packaged in special Kendra Scott boxes. Please note that only orders containing a gift message will receive gift wrapping.

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