How to Track My Order At Kendra Scott?

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. To track your order, visit the My Account section on Kendrascott.com, login, and refer to your recent orders. 

Related FAQ

  • Does Kendra Scott Offer the International Shipping?

    All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. Kendra Scott, LLC is not associated with these fees. All fees are to be paid for by the customer at the time of delivery.

  • What is the Shipping Information Of Kendra Scott?

    Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 2-5 business days once credit card authorization and verification have been obtained. Orders placed on Saturdays and Sundays will begin processing the following business day. All custo…

  • What is the Jewelry Repair Policy?

    If within one year of the original purchase date an Iconic Celebration piece fails during normal use because of a defect in material or workmanship, Kendra Scott will repair with like quality materials at no cost. If an Iconic Celebration piece is damaged after the first year, …

  • How Long Does It Take to APO/FPO/DPO Military Addresses?

    All shipments to APO, FPO, and DPO addresses are sent via USPS Parcel Select. Due to military handling time, delivery to some destinations may take up to 45 days. 

  • How to Contact Kendra Scott?

    Phone: 866-677-7023 Mail: service@kendrascott.com

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