How to Package My Shipment?

Pack your item(s) securely: to guard against theft, please double-box your return (place a smaller box or padded envelope within a larger box and pack to restrict movement of the smaller box) and seal all seams or flaps on the outer box with tamper resistant tape.

Include all original packaging and collateral material. If your item was delivered with a diamond certificate, appraisal or/and gift items and those items are not returned, you may be liable for the $150 replacement cost. Keep in mind for security reasons, do not write any names on the box that refers to diamonds, jewelry or anything that has to do with jewelry. 

• Insure Your Package. Check your invoice, if the price of the item you're sending back is listed as: 
• Less than $500: You can ship it via any carrier. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination.

More than $500: Ship your package via US Postal Service Registered Mail™, insured for the total value of the contents, and request a return receipt for confirmation that your shipment has reached BeverlyDiamonds (Attention: FedEx and UPS will not insure merchandise over $500.)

To ensure a safe exchange or refund you must follow these instructions exactly as stated by Beverly Diamonds, failure to do so will prevent the processing of your exchange or refund. If you have any questions regarding return instructions be sure to email Beverly Diamonds at info@beverlydiamonds.com 

• Beverly Diamonds will not be responsible for loss or damage of return shipments.  
• All matching bands and wedding bands are non-refundable when purchased separately from their matching engagement ring.