If I Need to Return Glasses to Vintage Frames Company, How Should I Do That?

Place the frame back into its original packaging and seal the box. Write the RA number on the box (RA number is provided by service department at info@vintageframes.com). Take extra care on the customs declaration on your shipping paperwork to avoid unnecessary import duty when Vintage Frames Company receive them. Mark the goods as "returned to sender" or "returned for warranty" in the shipping documents. Any costs that Vintage Frames Company incur for returned goods will be deducted from the refund. If you ship the goods back via a courier (Fedex, UPS etc.) there may be a clearance charge which Vintage Frames Company will have to subtract from the credit.