There Was a Problem With My Shipment, How Do I Get It Corrected?

When inquiring about your order, please have your order information on hand:

  • Full name and address of the person the order is billed  
  • Order number that you received in your “order confirmation email”
  • Customer number (if available).

You can call customer service to resolve any problems or concerns with your order: 1-800-374-1500

You also can contact In The Swim anytime via e-mail address: customerservice@intheswim.com. If you are not satisfied with your order, please return it in new condition within 30 days of purchase.

Related FAQ