What Do I Do If I Have Received an Incorrect Item In My Daisy Order Delivery?

Daisy takes extra care to make sure Daisy gets your order right but Daisy does occasionally make mistakes. If this does happen, please fill out the returns form on the back of the invoice received explaining that the wrong item was sent and the item you expected to receive.

As it was our mistake, Daisy can of course refund you for the return postage on return. Please ensure that you keep your proof of postage and receipt when you return the item so that Daisy can reimburse you the correct amount.

If there is a problem with you order Daisy will notify you through a personal phone call and/or email.