What If There is a Problem Placing My Order Online Or I Am Not Sure It Has Gone Through?
If you believe you have placed an order but are unsure if it has gone through, log into your Account and check your orders. If your order does not appear on the list, you will need to place it again. If you are still unsure or you have used guest checkout, please contact customer services on UK 01925 856 833 or International +44 (0) 1925 856 833 (9am - 5.30pm GMT - Monday to Friday inclusive) or email customer.services@pondenhome.co.uk.
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