What is Refund Processing Time?

Related FAQ

• I Would Like to Return What I Ordered, What Should I Do?

  While Sofamania believe that their products are amazing, in taste there's nothing written and you have 30 days (from delivery date) to return your item and get a full refund. Have in mind that to make this effective, they must receive the item(s) in its original packaging/box o…

• What Should I Do If My Order Contains More Than One Item?

  Bulky items will likely leave and therefore delivered at the same time. Small items may be taken by a different carrier, creating an eventual latency on delivering your complete order. You will still be provided with the necessary information to track your packages. Should an i…

• Delivery Taking Longer Than Expected, Why?

  It is definitely not normal, unless weather is playing some tricks on the road. You should track your order and eventually contact the delivery partner Sofamania. You can also contact their Customer Support at 1-800-564-0739 and/or info@sofamania.com.

• Is There Any Delivery Charges?

  Sofamania pays for your shipping, therefore you are not charged for it! Have in mind that the free-of-charge service provided is curbside delivery only, which means that the carrier/driver is not responsible for in-house delivery and/or any required assembly. Make sure neighbor…

• I Want to Change My Address, What Should I Do?

  Sofamania moves fast when it comes to prepare orders and ship them. If you need to do a sudden change of address contact Customer Support at 1-800-564-0739 and/or info@sofamania.com at your earliest convenience. By 5:00 PM (PST) most orders from the day will likely be on their …