What is the Return Policy Of Jos. A. Bank?

If you are not completely satisfied, you may return or exchange your purchase within 90 days from the original date of purchase (returns after 90 days need to be processed in store and are eligible to receive an in-store credit only). Returns of custom orders may be subject to separate terms, provided at the time of custom order placement. Monogrammed items cannot be returned or exchanged.

All returns/exchanges must be accompanied by the original receipt and any refunds will be made in the original form of payment. Merchandise purchased on a credit card will be refunded to the original card only. Best efforts will be made to refund merchandise purchased on a debit card to the original card. Any amount refunded or credited will be reduced by the pro-rated amount of any savings promotions used to purchase the returned/exchanged merchandise.