What is the Returns/ Exchange Policy Of Fashion Eyewear?

To qualify for a full refund or exchange, the unworn item must be returned within 14 days after delivery/collection. Fashion Eyewear does not cover the cost of return postage or the cost of prescription lenses. 1.5 index lenses are valued at £30. If prescription orders are returned a minimum of £30 will be deducted from your refund. If you require an second exchange, a handling fee of £10 will be charged. If you believe that your eyewear is faulty upon receiving it, please contact customer services team immediately.

It is the customer's responsibility to return the item in perfect condition with the original packaging intact.

If your order was delivered to a work or alternative address the return/exchange period starts when the delivery was signed for, even if you were not the person signing for the delivery.