What Is UPS SurePost?

UPS SurePost is the most affordable shipping method, and delivery is made within 7 business days after your order has shipped. UPS SurePost provides the combined, reliable convenience of UPS and USPS delivery. Your package is shipped via UPS to your local post office for final delivery by the USPS.

Related FAQ

  • How Many Discounts Or Promotions Can Be Applied to My Order?

    One discount, coupon, or promotion can be applied to an order. Promotions on www.joesnewbalanceoutlet.com are not valid on previous purchases and cannot be combined with other offers.

  • Why Am I Being Charged Sales Tax On My Order?

    Joesnewbalanceoutlet.com is owned by New Balance Athletics, Inc. If New Balance does business in your state, Joes New Balance is required to charge sales tax on orders shipping to you. Joe's New Balance Outlet does not benefit from the amount of sales tax that you are required…

  • Can I Place an Order Without Using My Credit Card Online?

    Yes, absolutely. Simply give Customer Care a call at (866) 590-4965 and one of the helpful Customer Care Specialists will be happy to assist you in placing an order over the phone.

  • Can I Cancel Or Change an Order At Joes New Balance?

    To provide you with the best service possible, Joe's New Balance Outlet processes your order as soon as it is received. Once your order has been placed, Joes New Balance cannot change or cancel it for any reason.

  • Why Did I Not Receive My Expected Discount?

    Joe's New Balance Outlet strives to offer you the best value for your money with special sales and discounts throughout the year. Free shipping applies to UPS SurePost to the 48 Contiguous United States. Free shipping applies to USPS Priority Mail to AK, HI, P.O. boxes, U.S. P…

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