Urbanladder.com does not collect or store your account information at all. Your transaction is authorized at multiple points, first by PayU and subsequently by Visa/Mastercard/American Express/Banks directly without any information passing through Urban Ladder. However Urb…
Transactions could fail due to multiple reasons. Please check for the following: Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking)
Your Internet connection is not disrupted in the process
If your account…
When you don’t like something the moment you see it, Urban Ladder will take it back! You can cancel an order either before it reaches your home, or on the spot during the delivery process. Urban Ladder will refund the full amount back to you. However, Urban Ladder is unable to …
For a superlative customer experience, Urban Ladder has decided to deliver each product personally. Urban Ladder currently deliver in Ahmedabad, Gandhinagar, Bangalore, Ambala, Panchkula, Chandigarh, Coimbatore, Mohali, Chennai, Delhi, Gurgaon, Faridabad, Ghaziabad, Noida,…
The Urban Ladder team will never request you to share any of your payment details over email or over phone. The only time when you may be asked for your 16 digit card number is if you apply for a loan with Bajaj Finance Limited.