When Will My Credit Card Be Charged By Parcel and Stone?

Related FAQ

• What are GIA Certificates?

  GIA (Gemological Institute of America) is the largest independent grading laboratory worldwide. In fact GIA invented the grading system and known to be strict and reliable with their grading reports. The lab reports detail key characteristics of each diamond. Having a 3rd party…

• Can I Place an Order By Phone At Parcel and Stone?

  If you need assistance in placing an order or checking the status of an existing order, please call Parcel and Stone at (800) 212-1192, Mon-Fri 10:00am - 06:00pm EST. You can also send an e-mail to hello@parcelandstone.com. 

• I Have My Own Diamond But Would Like to Buy Just a Setting From Parcel and Stone. is That Possible?

  Every ring on the Parcel & Stone website is available for purchase, regardless of whether or not you buy your center stone from Parcel and Stone . They require the measurements of the diamond in order to handcraft the setting. Please note that Parcel and Stone is unable to…

• What Does the Parcel & Stone Lifetime Warranty Cover?

  The lifetime warranty covers all the services for cleaning and tightening as outlined above, as well as the loss of side diamonds, assuming the loss was not caused by damage. However, even with the warranty, it’s critical to have your jewelry insured in the event of loss, damag…

• Can I Spread My Payment Across Two Different Credit Cards?

  Yes, to pay using multiple credit cards, please call customer service at (800) 212-1192 Monday through Friday between 9 a.m. and 6 p.m. Eastern Standard Time.