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Related FAQ

• Will I be charged VAT at Pop In A Box?

  Orders placed, which are delivered within the UK, are inclusive of VAT.Deliveries outside of the UK may be subject to an import duties and taxes, including VAT, which are levied once the order reaches the destination country.Pop In A Box recommends that you contact your local c…

• Can I Place an Order to a Different Address from Pop In A Box?

  You sure can! You can add a different delivery address at the checkout stage. Your order will automatically default to any saved addresses but you can add more.

• When is Payment Taken From My Account?

  Generally your subscription is charged on the first working day of each month, if this is going to be delayed then we'll let you know by email!

• I Have Forgotten My Password. What Should I Do?

  Pop In A Box‘’ll get you back up and running in no time. Click 'Forgotten your Password' on the sign-in page and you'll be on your way to getting it reset pronto!

• Will I Be Charged Customs and Import Charges at Pop In A Box?

  Customs and Import charges may be charged.Orders being delivered outside the UK could result in customs charges or import duties. The recipient of the parcel will need to pay the costs in order to receive the goods.