Why Was My Account Closed?

The most common reason for account closure is an apparent or alleged violation of eHarmony's Terms and Conditions. Such violations include, but are not limited to:

  • Misrepresentation of personal information such as name, criminal history, identity, address, age, or marital status;  
  • Behavior that violates their Terms and Conditions such as soliciting funds from matches, verbal or physical abuse, or infringing on a match's privacy.
  • An outstanding balance on your account due to returned payment received from your card issuer

Additionally, as stated in their Terms and Condition, eHarmony reserves the right to terminate any account at any time, for any reason or no reason, at the own discretion of eharmony.

Related FAQ