Why Was My Credit Card Charged Multiple Times for a Single Order?

The initial authorization at the time of checkout is to ensure the payment method has funds available for the order. In some cases, your order may ship from multiple warehouse and you may receive a charge for each shipment, which will post as more than one charge per order. For further assistance, please contact Customer Care Team at 877-837-9569 or by emailing service@dollardays.com.

Related FAQ

  • How Can I Get a Copy Of the Invoice for My Order?

    Once your transaction is complete, you will receive a receipt by email. Invoices are populated post-order once the product has shipped. You can request a copy from a Customer Care representative or download and print a copy from your account online.

  • How Can I Place My Order?

    You can place your order online at www.dollardays.com, by emailing sales@dollardays.com, by calling Dollardays 877-837-9569 or by chat.

  • Are the Pictures On Website the Exact Items I Am Ordering?

    Dollardays will strive to provide accurate images of all products sold on site. In rare instances, there may be slight differences between the images and the actual product. This may be due to color availability, or the photo may feature a single item when several sizes may be …

  • Does Dollardays Ship Samples?

    Dollardays may be able to send a sample, depending on availability. To learn more, please contact Dollardays  at samples@dollardays.com.

  • Does Dollardays Have a Toll-free Number?

    The DollarDays Customer Care Team is available Monday through Friday from 5:00 a.m. MST to 5:30 p.m. MST. They can be reached toll-free at 877-837-9569 or by email at service@dollardays.com.

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