Why Would My Order Be Cancelled When I Prepare to Pay for My Order?

Your order will be canceled and the item will be returned to our inventory if Clatterans was unable to confirm your payment within 2 business days after you place an order. Normally you will be notified by email if your order was canceled.

Related FAQ

  • What Happens If I Do Not Have a Credit Card?

    You can pay your order by Paypal.

  • What Payment Methods Does Clatterans Accept?

    Clatterans accepts payments made by Paypal and Paypal Express.

  • How Do I Get Answers to Specific Product Questions?

    Clatterans is given all the technical specifications by our suppliers and they endeavor to list as much information as possible to help you make your purchase decision. Although our in-house teams are keen followers of water filters and water treatment, Clatterans may not alway…

  • When Will You Ship Out My Order?

    Items will generally be shipped within 1-2 days once payment has been received (unless specified). Clatterans will notify you via email after each item has been sent. Clatterans ships anywhere in the continental U.S. (Including Alaska and Hawaii, which may have added shipp…

  • Can I Cancel Or Change My Order Once the Order is Confirmed?

    You may cancel or change your order before payment. Orders are normally processed immediately after checkout. If you wish to change or cancel your order, be sure to email the support as soon as you can. Once the order has been shipped, you may not change or cancel your order.

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