A passport book for each Customer must be verified by a Customer Service Agent or kiosk at the Southwest Airlines Ticket Counter on the day of travel before a boarding pass is issued. Passport cards, invalid and/or damaged passports will not be accepted.You may enter your passp…
Minors under the age of 18 are not permitted to fly unaccompanied (without an adult, age 18 or older) on international flights or any itinerary that includes an international flight. If a minor is traveling with an adult, they must be listed on the same flight itinerary.
In some U.S. airports, there will be baggage drop off stations available post-Customs. Others will require passengers to return to the Southwest Airlines Ticket Counter to re-check luggage prior to continuing on to connecting flights. Please be on the lookout for directional si…
Southwest does its best to operate our flights as scheduled. Sometimes, events beyond our control or situations we could not anticipate prevent us from doing so and when this happens we note that the flight is subject to irregular operations. If your Southwest Airlines flight d…
Airport arrival and baggage checkin times may vary depending on location. However, the recommended airport arrival time is 120 minutes prior to the scheduled departure time of your flight and the recommended baggage check time is 90 minutes prior to the scheduled departure.If y…