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Related FAQ

• What are GIA Certificates?

  GIA (Gemological Institute of America) is the largest independent grading laboratory worldwide. In fact GIA invented the grading system and known to be strict and reliable with their grading reports. The lab reports detail key characteristics of each diamond. Having a 3rd party…

• Can I Place an Order By Phone At Parcel and Stone?

  If you need assistance in placing an order or checking the status of an existing order, please call Parcel and Stone at (800) 212-1192, Mon-Fri 10:00am - 06:00pm EST. You can also send an e-mail to hello@parcelandstone.com. 

• Are Any Of Diamonds Laser Treated, Clarity Or Color Enhanced, Or Modified In Any Way?

  No, Parcel & Stone only sells diamonds that are 100% natural and untreated. The GIA will not issue grading reports on enhanced diamonds. All our stones include a GIA certificate, ensuring your diamond investment is 100% authentic.

• What Does the Parcel & Stone Lifetime Warranty Cover?

  The lifetime warranty covers all the services for cleaning and tightening as outlined above, as well as the loss of side diamonds, assuming the loss was not caused by damage. However, even with the warranty, it’s critical to have your jewelry insured in the event of loss, damag…

• Does Parcel and Stone Provide Jewelry Insurance?

  No, Parcel and Stone does not directly provide jewelry insurance but have a partnership with Jeweler’s Mutual Insurance Company, or you can contact your insurance provider and request an insurance rider to cover your fine jewelry. Note: Parcel & Stone is not a licensed age…