Generally speaking, Choies doesn't support this kind of service. But currently, Choies could only ship to P.O. Boxes and military addresses (APO, FPO) address via standard shipping.
So please provide Choies with the most up-to-date, accurate and detailed shipping information with your phone number for the shipping. Your cooperation will be much appreciated. All parcels will be held for picking up if cannot be signed or delivered. If an item is returned because it was not deliverable due to an incorrect address, customer will have to be responsible for both the shipping and return charges.
There is always no extra Custom fee. But the recipient will be fully responsible for the charges if there is any. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. This is just a general guideline and you should contact your customs office for specific amounts and percentages.
Choies cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.
As soon as your order ships, you will receive an email confirmation to the email address you entered on your order. If for some reason, you did not receive an email, please check your spam folder and add our mail address to your safe sender list.
Most orders ship within 3-5 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.
Your credit card will only be charged once after your order ships.
If you just placed your order, what you are seeing on your bank account is an authorization. This is a common bank practice handling credit card transactions to ensure sufficient funds and account authenticity. This authorization will clear (depending on your bank, usually within 48 – 72 hours.) If you need help speeding up the process, you can contact the issuing bank of your credit card.
Your credit card may be refused for any of the following reasons:
There are several currencies available as follows: US dollar, EURO, Great Britain Pound Sterling，Canada Dollar, Australia Dollar, Norwegian Krone, Switzerland Francs, Swedish Krona, Polish Zloty, Danish Krona, Japanese Yen, Hongkong Dollar.
Choies accepts Visa, MasterCard credit card and also offer PayPal as their secure payment method which accepts all kinds of credit or debit cards. Choies does not accept personal checks or money orders. Choies also takes security very seriously indeed, so your details will be safe with Choies.
All credit and debit card holders are subject to validation and authorization by both Choies and the card issuer, to maintain security and prevent fraud.
Choies will try to publish as much useful info as they can about all our products, to help you buy the things that will suit you best. The product page for every item includes sizing, a detailed description, care instructions, and most importantly, plenty of images. If there is anything further information you feel Choies need to put on there to help you, just let Choies know what information you'd like to see and Choies will do their best to include it.
If you need to change or cancel your order, please contact Choies immediately. Choies will process and ship orders quickly (Choies is fast!). Once the parcel was processed and sent to the post office, Choies will be unable to make any changes.
Due to an unforeseen event, the item you ordered suddenly became out of stock and is no longer available. Choies will promise these cases are rare. However, if an item in your order does become unavailable, you will be contacted within 24 to 48 hours about the cancellation. If your order contains additional items, these items will still be shipped to you and the unavailable item will be removed from your order for refund.
If you have a discount coupon, when you go to “check out” page, you may find an option where you need to input the number, that’s how you use it.
All the apparels come from the top brands in China. So the quality, the fabric and the design have guarantee so that Choies can build their own reputation and offer customers best service.
The camera's perspective and the extent of lighting may cause a little color difference. Hope you could understand Choies. If it does not affect the appearance and mood about your favorite clothing, Choies hope you can keep clothing. Choies will give you promotion code as the compensation for the future purchase. However, Choies will try their best to avoid the matter happens.
The size show on the website will be converted into international size before products are put on sale, which is standard and regular. Therefore, if you find that the size you get is not the same as shown on the website, don’t panic and worry. That size Choies sent you is right. Put them on first and see how it turns out. If they don't fit you well, you could return them definitely.