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GO City Card FAQ

Can Other People Use My Pass?

No. Once someone activates a pass (by using it at an attraction) it can only be used by that individual. Passes cannot be re-sold or used by more than one person.

What is the Ae Range for a Child Pass? What Should I Do If My Child is Under the Age Minimum?

In most cities, child Passes are for children ages 3-12 (a Child Pass in Washington DC is for children ages 7-12).

If you have a child under the age of 3 (with some exceptions, especially if an attraction is geared towards children).    

How Will I Get My Pass?

Instantly! Choose between 2 options:

  • Use your pass right on your phone with the free Go City Card app.
  • Print your pass and guidebook at home.

Link and easy-to-follow instructions for both options will be in your confirmation email.

When Does My Pass Expire?

You have one year from the date of purchase to begin using your pass. After one year, it will expire. if you don't use your pass within 30 days of purchase, you can call customer service for a refund at 800-887-9103.

How Long is My Pass Good For?

There are several types of multi-attraction pass, and each is valid for a different time period:

Build Your Own Pass and Package Deals: 30 days.

All-Inclusive Pass: The number of days you bought the pass for. Go To City Card Offers a variety of durations, from 1 to 7 days in most cities.

Explorer Pass: 30 days.

For all types of pass, visiting your first attraction activates your pass, and you have 1 year from the purchase date to activate your pass.